Subscription Terms
Last updated [date of approval]
Plan and price
The North Hotels plan costs $49 per month. Prices exclude taxes where applicable ([VAT/GST treatment]).
What's included
Your branded booking website, all available website themes, hosting and HTTPS, your own domain connection, access to the included hotel inventory, the booking engine and your dashboard.
What's separate
- Custom hotel API integrations and their setup: quoted separately before any work starts.
- Card processing fees charged by Stripe on your account.
- Domain registration with your domain provider.
Free trial
New agencies get a 14-day free trial. No card is needed to start. The trial is for building and previewing your website and exploring the booking engine; it does not include real customer bookings.
Website themes
During the free trial you can view, switch and publish every website theme. Your plan includes one theme: the one you choose when you sign up. Each additional theme is a one-time purchase ($20 unless stated otherwise) and stays yours while your subscription is active. Once you are on a paid plan, your live website must use a theme you own before live bookings are switched on.
Live bookings
Real bookings need two separate things: an active paid subscription, and our live-booking approval. Approval covers your business details, the applicable supplier terms and your payment setup, including a connected Stripe account that can accept payments. Your subscription can be active while approval is in progress. [Approval criteria and timing to be confirmed.]
Billing and renewal
Subscriptions are billed in advance through Stripe and renew automatically each month until cancelled. If a payment fails, Stripe retries it; while it is overdue your website stays online and can take bookings, but if the subscription ends unpaid, online booking is paused until it is paid.
Cancellation
Cancel at any time from your dashboard (Subscription → Manage payment & invoices). Your plan stays active until the end of the paid period. [Refund policy for unused periods.]
Price changes
We will give you at least [30 days'] notice by email before a price change applies to you.
Contact
[hello@northhotels.com](mailto:hello@northhotels.com)